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Guide
Approve your team’s time off
For managers: find the time-off requests waiting for you, see who else is away, and approve or decline each one.
Before you start
- Someone reports to you, directly or further down your team. Requests go to the people above the employee in the reporting line.
- You can see My WorkTime Off in the left menu.
Decide a request
Step 1: Open Time Off
Go to My WorkTime Off. When something needs your decision, a card titled “Waiting for you” sits at the top, with the number of requests beside the title.
Step 2: Read the request
Each request shows who is asking, the type, the dates, how much it uses and how much the person has available. Under it you see that person’s week and how many of the team would be away at the same time.
Step 3: Approve
Click “Approve”. The person is told, and the time comes off their balance.
Step 4: Or decline, with a reason
Click “Decline”, type a “Reason” and click “Decline request”. The reason is required and the person sees it, so write it for them.
Several requests from one person
Step 5: Approve or decline together
If one person has several requests waiting, the first one also offers “Approve all N of (first name)’s requests” and “Decline several”.
Declining several asks for a “Reason for all of them”. Tick “Give a different reason for each” if they differ, and untick any request you want to leave waiting.
What you should see
The request leaves the “Waiting for you” card. When nothing is left, the card is no longer shown.
The person sees “Approved”, or your reason, under “My requests” on their own Time Off page, and approved time appears on the “Who’s out” calendar.
If something goes wrong
- You were told about a request but there is no Waiting for you card
- Someone else above the person has already decided it, or the person cancelled it. If you expected to be their manager, ask HR to check the Manager on their employee file.
- "Couldn't load the requests waiting for your approval, so some may be missing here."
- Click Retry. Your own balances and requests still show; only the approval list failed to load.
- The Decline request button is greyed out
- Type a reason first. A request cannot be declined without one.
- Someone on your team is off sick and cannot sign in to ask for the time off
- You cannot make the request for them: a request can only be made by the person it is for. Tell HR, who can take the days off the person’s balance instead; see step 13 of Set up time off. Days recorded that way do not show on the Who’s out calendar. HR can do this only for a type of time off that has a yearly allowance; for a type without one there is no balance to change, so the only record is the request the person makes when they can sign in again.
- You approved by mistake
- The person can cancel it themselves while it has not started yet. After it has started, ask HR.
Still stuck? See When something goes wrong, or Contact Zonitix support.