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Guide
Check system health
See how loaded your server is, whether every service is running, which version you are on and when the last backup was taken.
Before you start
- Your role can view system pages. In the built-in set, administrators have that permission, and so do members of the “IT” group. Without it, “System Health” does not appear under “System”.
Read the page
Step 1: Open System Health
Go to SystemSystem Health. The page refreshes itself every 30 seconds and shows a countdown to the next refresh. Click “Refresh now” for a fresh reading straight away.
Step 2: Check the four gauges
Four gauges show how much of the server is in use. Under each is the detail: cores and load, or used and total space.
- “CPU”: how hard the server’s processor is working.
- “MEMORY”: the short-term working space the running programs use.
- “SWAP”: overflow space on the disk, used when memory is full. It is much slower than memory, so high swap use means the server is short of memory.
- “DISK”: storage space, where your database, files and local backups are kept.
A red banner, “The VPS is under heavy load.”, appears when CPU, memory or disk reaches 90%, or swap reaches 50%. It names which one. VPS (virtual private server) is the app’s word for the server Zonitix hosts for you.
Step 3: Check the Containers card
Each part of Zonitix (sign-in, workflows, finance and so on) runs as its own separate program on the server. The app calls each one a container, and this guide calls it a service. The card reads “Healthy” or “Degraded” and counts how many are “running”, “completed” and “unhealthy”. Completed ones are one-time jobs that finished, which is normal.
Click “View all” for the full list with each service’s status, CPU and memory. Click a column heading to sort; the busiest is first.
Step 4: Check the version and backups
The “App version” card shows “Up to date” or how many releases you are behind, the version you are “Running” and when it was “Deployed”.
Under “Backups” you see how many “Restore points” are kept, the “Last backup”, and “Off-box copies”. “0 — local only” means backups are not yet copied to your own bucket. Click “View backups” to go to that page.
What you should see
All four gauges are well below 90%, the Containers card reads “Healthy” with nothing unhealthy, the app is “Up to date”, and “Off-box copies” reads “configured”.
If something goes wrong
- System Health is not in the sidebar.
- Your role cannot view system pages. Ask an administrator to grant it.
- The red "The VPS is under heavy load." banner stays on.
- The banner means the server we host for you is close to its limits. Open "View all" to see which service is using the most. If it does not settle, contact Zonitix support: we host the server and can resize it for you.
- The Containers card reads "Degraded".
- The unhealthy services are named in red on the card. Note the names and contact Zonitix support; you cannot restart a service from this screen.
- A warning says the Docker socket isn’t reachable and container-level status is unavailable.
- In plain words: the page cannot ask the server for the list of running services, so the Containers card is empty. The gauges are still live. This is a setting on the server, which you cannot change; contact Zonitix support.
- Off-box copies reads "0 — local only".
- Backups exist only on the server. Follow Set up backups to copy them to a bucket you own.
Still stuck? See When something goes wrong, or Contact Zonitix support.