Do a training course you were given

For every employee: open a course you have been assigned, work through it, pass the questions if it has any, and get your certificate.

For: Every employeePlan: Team and Advanced

Before you start

You can sign in to Zonitix. Nothing else is needed.
A course has been assigned to you. You are told in Zonitix, and by email if your company has email set up. A link in a reminder email opens the same page, on that course.

Step 1: Open My to-do
Go to My WorkMy to-do. Your courses are under “To do”, each with its due date, or “Overdue” if the date has passed.
Step 2: Click the button on its row
The button reads “Read and confirm” when the course has text to read, “Open” when it is a video, or “Mark as done” when there is nothing to read first.
If the course is held on another website, click “Open the training”, do it there, then come back and click “I have done this”.

Step 3: Read each part
The first page, “What to expect”, says roughly how long the course takes and how many parts and questions it has. Click “Start”, then “Next” to move on and “Back” to go back.
If you see “Watch the video to the end to continue.”, the button stays greyed out until the video has finished.
4
Step 4: Finish it
After the last part, the course asks for one of four things:
- Nothing more: click “Mark as done”.
- A tick: tick “I have read and understood this.” and click “Confirm and mark done”.
- A certificate from elsewhere: click “Choose your certificate”, pick a PDF, PNG or JPEG of up to 10 MB, and click “Mark as done”.
- A knowledge check: a few questions, described in the next step.
Step 5: Answer the questions
You get one question per page. Choose an answer and click “Next”. After the last one, click “Review answers”, change any with “Change”, then click “Send my answers”.
If you do not reach the pass mark, you are told your score but not which answers were wrong. Click “Read the text again” if you want to, then “Try again”. The next try can have different questions.

“Not now” closes a course without finishing it. It stays on your list. Anything you had ticked or chosen on the last page has to be done again.

The course moves from “To do” to the “Done” card on the same page, with the date.

On the finished course, “Certificate of completion (PDF)” downloads your certificate, where your company’s plan includes it.

The Start or Next button is greyed out: The course asks you to watch the video to the end first. Let it play through. Skipping ahead puts you back.
"You have used today’s tries for this knowledge check. Read it again and try tomorrow.": This course limits the tries in a day. Try again the next day.
"Your HR team has not added a link or text for this yet. Ask them where to find it.": The course has no content attached. Ask your HR team where the training is.
"That file is larger than 10 MB.": Save your certificate as a smaller PDF, PNG or JPEG and choose it again.
A course you finished is back under To do: It has to be repeated after a set time, and it is due again. Do it again the same way.